HISTORY
Data Northwest was established and incorporated in September 1982. With five locations in Montana, Great Falls serves as corporate headquarters for Missoula, Kalispell, Bozeman and Billings. The company is a full service electronics retailer with a complete line of computers and POS/ECR's. We also specialize in a full line of printers and computer peripherals, emphasizing heavily in the implementation of networking. Data Northwest's services and products serve a wide range of customers needs, whether large or small, simple or complex. Our state-of-the-art information and management systems are chosen to withstand the harsh operating environments of the many business sectors we serve. Data Northwest's many years of experiences is invaluable in designing and implementing installations which have superior and lasting value to our customers.
CUSTOMER SERVICE AND SUPPORT
Data Northwest represents products that are made to be reliable and all are provided with warranty periods. We will, of course, make sure your equipment is up and running correctly before your installation is considered complete. And we stand behind all Data Northwest hardware or software systems in the same manner. Data Northwest's service and support reps focus on our primary goal of "We Service What We Sell". Primary responsibilities are on-site service in a timely fashion. Records are kept on all customers for billing, call-back analyzing, time effectiveness, follow-up maintenance inspections and other pertinent information. Our technicians are available after hours and on weekends through our service dispatch system.
THE DATA NORTHWEST COMMITMENT
Data Northwest fulfills the complete obligation of customer service and support in an ongoing manner. You are secure and confident in knowing we're there from the beginning until the end, because we know that your satisfaction is what keeps us in business.
COMPANY PHILOSOPHY & COMMITMENT
Our business plan for selling hardware and software emphasizes service and support. We quickly learned that customers using networks need and want support from their local dealer. The hardware is important, but without good service, the best hardware is useless when there is a problem. We have also learned the importance of standards. Businesses cannot afford to be test sites for unproven systems. We have installed and are currently supporting systems in attorney firms, accounting firms, banks, medical offices, grocery stores, taverns, and the list goes on and on. Data Northwest fulfills the complete obligation of customer service and support in an ongoing manner. You are secure and confident in knowing we are there from the beginning, because we know that your satisfaction is what keeps us in business.
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